Commercial real estate & facility management
- Who pays for an HVAC repair under a NNN lease?
- How do you cover after-hours emergencies without onsite staff?
- What does a work order really cost to process?
RESOURCES
Notes from the operations floor.
Articles on how buildings really run, answers for your industry, and recordings of Sentinel at work.
JOURNAL
Latest articles
From service request to paid invoice: the last unmapped workflow in commercial buildings
From service request to paid invoice, most buildings run on broken handoffs. How Sentinel maps the one workflow every other tool leaves disconnected.
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The highest cost in commercial building operations isn’t on any invoice
Every handoff between systems costs time, money and accuracy. Connecting request to invoice removes the busywork without adding another dashboard.
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What if technology did the admin work for you?
For 25 years, every new tool promised to take over the daily grind, and ended up watching you work instead of working for you. It’s time to change that.
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Who Sentinel is for
Sentinel is built for the whole maintenance chain, from property and facility managers to owners, occupants and the service providers who do the work. What changes for each.
Read the article
ANSWERS BY INDUSTRY
The questions your
peers ask us most.
Straight answers for each kind of operation, from lease responsibility to after-hours emergencies.
Residential & multifamily
- How should a property manager handle a leak at 11 p.m.?
- What can residents safely fix themselves?
- How do you stop duplicate maintenance requests?
Service & customer experience
- How do you scope a job before the truck rolls?
- What does a missed service call cost?
- Answering service or AI Voice Agent for contractors?
Homebuilder warranty service
- How do you run warranty requests across many communities?
- What should a builder’s Voice Agent handle?
- Video or voice intake: when does each fit?
Multi-site retail & restaurants
- How do restaurants handle a walk-in cooler failure after hours?
- Can store teams report problems without an app?
- Does this replace our CMMS?
SEE AND HEAR SENTINEL
Don’t take our word
for it.
Watch the product and a real video call, listen to recorded calls, or try the Voice Agent yourself.
Browse the video library
Every Sentinel video in one place: Video Agents on real problems, the workflow start to finish, and Video Agents in the Lab.
Watch the product demo
One repair followed from the first report to a paid invoice.
Watch a real video call
An office AC that won’t cool, fixed while the Video Agent watches the thermostat on camera.
Listen to recorded calls
A maintenance request, an appointment booking and an order with upsell.
See a breaker reset on video
A resident’s AC is back on in about a minute, with no work order. A demonstration with actors.
A provider’s first job
What service providers see, from the job notification to payment within 48 hours.
Or call a demo line:
- Talk to our sales Voice Agent(980) 998-0019
- Maintenance request demo(843) 429-8973
- Appointment booking demo(518) 318-8514
- Order with upsell demo(980) 580-8611
STILL HAVE QUESTIONS?