Sentinel preview

Which kind of operation do you run?

A scripted preview with example businesses, so you can see what Sentinel does before you talk to a person. The live Voice Agent, by voice or chat in your browser, is coming.

WATCH

See the Video Agents at work.

Video Agents and the workflows behind them, on recorded calls, labeled demonstrations and walkthroughs. Every video says what it is.

A resident holds her phone up to the breaker panel while the Video Agent walks her through the reset

VIDEO AGENTS

Video Agents on real problems

The Video Agent sees what the caller sees and works through it with them.

  • Recorded video call1:21

    A real video call: an office AC that won’t cool

    The Video Agent reads the thermostat through the caller’s phone camera, checks the mode and the setpoint, and talks the caller through the power button. The system had been switched off, and the AC is running again before the call ends.

  • Demonstration with actors1:29

    A tripped breaker, fixed on the call

    A resident’s air conditioner won’t turn on. Sentinel asks the right questions, sends her to the breaker panel, and she switches AC1 back on. No visit, no work order.

PROPERTY OPERATIONS

One request, start to finish

The workflow behind the conversation, from the first report to a paid provider.

  • Product demo0:40

    Sentinel product demo: one repair, start to finish

    A walk-in cooler fails on a Saturday night. Follow it from the video report through the responsibility check, after-hours dispatch, the spending limit and proof of work, to the provider paid within 48 hours.

  • Walkthrough for providers1:30

    Your first job through Sentinel

    A provider’s view, step by step: the job arrives by text or email with the requester’s video and the not-to-exceed limit, you accept or quote within four hours, check in by QR code, upload photos and the final cost, and get paid within 48 hours of the requester confirming the work.

FROM THE LAB

Video Agents in testing

Video Agents built with partners and tested on real jobs. Field videos are on the way.

  • HVAC technician pointing a phone at the open electrical panel of a rooftop unit

    From the LabField video coming soon

    A Video Agent for HVAC diagnosis

    One expert’s knowledge, on every job, at any hour.

    Read the case study
  • Technician pointing a phone at the inspection tag on a wall-mounted fire extinguisher

    From the LabField video coming soon

    A Video Agent for compliance inspections

    No clipboard. No retyping. A clean record for every unit, every time.

    Read the case study

SEE IT ON YOUR OWN REQUESTS

Watch it handle
your next call

Book a 15-minute walkthrough